header{border-bottom:1px solid var(--line)}header h1{font-size:25px;margin:0}main{display:block;max-width:900px;margin:40px auto;padding:0 22px}footer{padding:24px;text-align:center;border-top:1px solid var(--line);font-size:12px}h1{font-size:32px}.status{color:var(--green);font-weight:600}.next-action{background:var(--soft);padding:24px;border-radius:8px;margin:24px 0}.next-action h2{font-size:22px;margin-top:0}label{display:block;font-weight:600;margin-bottom:8px}input,textarea{width:100%;padding:12px;border:1px solid var(--line);border-radius:4px;background:var(--white);color:var(--ink)}textarea{min-height:120px}button{padding:12px 20px;background:var(--green);color:var(--white);border:0;border-radius:4px;margin-top:12px}button:disabled{opacity:.5;cursor:default}.event{padding:20px 0;border-bottom:1px solid var(--line)}.event small{display:block;color:var(--green)}.event p{white-space:pre-wrap;margin:8px 0}.context{border-top:1px solid var(--line);padding-top:20px;margin-top:30px}.context summary{cursor:pointer;font-weight:600}.context dt{margin-top:16px;font-size:13px}.context dd{margin-left:0}#feedback{color:var(--green)}
.request-heading h1{font-size:26px;margin-bottom:8px}.conversation{display:flex;flex-direction:column;gap:14px;margin:28px 0}.message{border:1px solid var(--line);border-radius:12px;padding:18px 22px;max-width:88%;align-self:flex-start}.message.customer{align-self:flex-end;background:var(--soft)}.message p{margin-bottom:0}.timeline-status{font-size:12px;text-align:center;margin:4px 0;color:var(--green)}.team-toolbar{padding:18px;border:1px solid var(--line);border-radius:8px}.team-toolbar p{margin:10px 0}select{width:100%;padding:12px;border:1px solid var(--line);background:var(--white);color:var(--ink)}#message-form{border-top:1px solid var(--line);padding-top:18px}#message-form button{float:right}#feedback{clear:both;padding-top:12px}@media(max-width:600px){.message{max-width:96%}main{margin-top:22px}}
.context dl{margin:16px 0}.detail-row{padding:16px 0;border-bottom:1px solid var(--line)}.context .detail-row dt{margin:0 0 6px;font-size:12px;color:var(--green)}.detail-row dd{display:flex;align-items:start;gap:18px;margin:0;line-height:1.55}.detail-value{flex:1;min-width:0;overflow-wrap:anywhere}.context button[data-edit]{flex:none;margin:0;padding:0 4px;background:transparent;color:var(--green);text-decoration:underline;font-size:13px;min-height:28px}.correction{width:100%}.correction label{font-size:13px}.correction textarea{min-height:88px}.correction button{font-size:13px;padding:8px 14px;margin-right:8px}.correction button[data-cancel]{background:transparent;color:var(--green);text-decoration:underline}.sync-controls{display:flex;align-items:center;justify-content:space-between;font-size:12px;color:var(--green)}.sync-controls button{background:transparent;color:var(--green);padding:4px;margin:0;text-decoration:underline;font-size:12px}
.view-label{font-size:12px;color:var(--green)}.care-services{border:1px solid var(--line);border-radius:8px;padding:20px;margin:24px 0}.care-services h2{font-size:19px;margin:0 0 12px}.care-services ul{padding-left:18px}.care-services li{margin-bottom:10px}.care-services li small{display:block;color:var(--green);font-size:11px}.inline-entry{display:flex;gap:10px;align-items:center}.inline-entry select{min-width:0}.inline-entry button{margin:0}.private-workspace{margin:28px 0;border:1px solid var(--line);border-radius:6px;padding:18px;background:var(--soft)}.private-workspace summary{font-weight:600;cursor:pointer}.private-workspace>p{font-size:12px;margin-top:12px}.private-note{border-top:1px solid var(--line);padding-top:14px;margin-top:18px}.private-note p,.share-preview p{white-space:pre-wrap;overflow-wrap:anywhere}.private-note button{background:transparent;color:var(--green);padding:0;text-decoration:underline;font-size:12px}.share-preview{padding:18px;border:1px solid var(--green);margin-top:18px;background:var(--white)}.share-preview button{margin-right:10px;font-size:12px}.share-preview [data-cancel-share]{background:transparent;color:var(--green)}
.service-edit{background:transparent;color:var(--green);font-size:12px;text-decoration:underline;margin:2px 0 6px;padding:2px 0}
.saved-service-details{font-size:12px;margin:8px 0}.saved-service-details dt{color:var(--green);margin-top:10px}.saved-service-details dd{margin:0;white-space:pre-wrap}
.order-status{color:var(--green);font-size:13px;margin-bottom:8px}.included-service{list-style:none;border:1px solid var(--line);border-radius:6px;padding:14px 16px;margin:12px 0}.included-service[data-selected]{border-color:var(--green);background:var(--soft)}.care-services ul{padding:0}.service-select{background:transparent;color:var(--ink);padding:0;margin:0;text-align:left;font:600 17px var(--heading)}.service-select[aria-pressed=true]{color:var(--green)}.care-services .service-next{font-size:12px;margin:6px 0}.included-service .service-edit{margin-right:16px}.progress-editor{padding:16px;background:var(--white);border:1px solid var(--line);margin-top:14px}.progress-editor h3{font-size:16px}.progress-editor label{font-size:12px;margin-top:12px}.progress-editor p{font-size:11px;margin-top:12px}.progress-editor button{font-size:12px;margin-right:12px}
.order-reference{font-size:11px;color:var(--green);overflow-wrap:anywhere;margin-bottom:8px}.order-details{padding:18px;border:1px solid var(--line);border-radius:6px;margin:22px 0}.order-details summary span{display:block;font-weight:400;font-size:12px;color:var(--green);margin-top:4px}.order-facts{display:grid;grid-template-columns:1fr 1fr;gap:14px 24px}.order-facts dt{font-size:11px;color:var(--green)}.order-facts dd{margin:2px 0 0;font-size:13px;white-space:pre-wrap;overflow-wrap:anywhere}.order-editor-form{border-top:1px solid var(--line);padding-top:16px}.order-editor-form label{font-size:12px;margin:12px 0 4px}.order-editor-form button{font-size:12px;margin-right:10px}.order-help{font-size:11px;margin:14px 0 0}@media(max-width:500px){.order-facts{grid-template-columns:1fr}}
.exploring-note{margin:20px 0;padding:16px 20px;background:var(--soft);border-radius:6px}.exploring-note h2{font:600 17px var(--heading);margin:0 0 8px}.exploring-note p{font-size:13px;line-height:1.7;margin:0;max-width:650px}
#engagement [hidden],service-journey[hidden]{display:none!important}.service-back{background:transparent;color:var(--green);padding:0;margin:0 0 20px;text-decoration:underline;font-size:13px}
/* Order and conversation are separate views over the same engagement. */
main.order-overview{max-width:1140px;display:block;margin-top:28px}.order-overview .request-heading h1{margin-bottom:8px}.order-overview .request-heading p{margin-bottom:6px}.order-sidebar,.order-dialogue{min-width:0}.order-sidebar .order-details{margin-top:0}.order-sidebar .care-services{padding:16px;margin:18px 0}.order-sidebar .included-service{padding:12px;margin:10px 0}.order-sidebar .service-select{font-size:16px}.order-sidebar .service-next{margin:5px 0}.order-sidebar .care-services h2{font-size:18px}.order-sidebar .private-workspace{margin-top:18px}.order-dialogue{max-width:900px;margin:0 auto}.order-dialogue .conversation{margin-top:0;gap:10px}.order-dialogue .message{max-width:94%;padding:14px 18px}.order-dialogue .timeline-status{font-size:11px}.order-dialogue #message-form textarea{min-height:90px}.order-sidebar .order-details{padding:14px}.order-sidebar .order-details .order-help{font-size:10px}.order-view-tabs{display:flex;gap:8px;margin:24px 0;border-bottom:1px solid var(--line);padding-bottom:14px}.order-view-tabs button{margin:0;background:var(--white);color:var(--green);border:1px solid var(--line);padding:10px 22px}.order-view-tabs button[aria-pressed=true]{background:var(--soft);border-color:var(--green);font-weight:600}@media(max-width:500px){.order-sidebar .order-facts{grid-template-columns:1fr}}
/* Compact order overview: use width for service summaries, not empty rows. */
main.order-overview{max-width:1280px;padding:0 24px;margin-top:24px}.order-overview .order-view-tabs{margin:18px 0;padding-bottom:12px}.order-overview .order-sidebar .care-services{padding:18px;margin:18px 0}.order-overview .care-services>ul{display:grid;grid-template-columns:repeat(auto-fit,minmax(250px,1fr));gap:14px;margin:14px 0}.order-overview .care-services .included-service{margin:0;padding:16px;display:flex;flex-direction:column;align-items:flex-start;gap:6px}.order-overview .included-service .service-select{line-height:1.4;margin:0}.order-overview .included-service small{margin:0;line-height:1.6}.order-overview .included-service .service-next{margin:0}.order-overview .included-service [data-edit-service]{margin-top:auto;padding-top:10px}.order-overview .care-services>[data-open-service]{margin-top:4px;padding:10px 18px}.order-overview .order-details summary{display:flex;align-items:baseline;flex-wrap:wrap;gap:8px 18px}.order-overview .order-details summary::before{content:'▸';color:var(--green)}.order-overview .order-details[open] summary::before{content:'▾'}.order-overview .order-details summary span{display:inline;margin:0}.order-overview .order-details summary{list-style:none}.order-overview .order-details summary::-webkit-details-marker{display:none}@media(min-width:960px){.order-overview .request-heading{display:grid;grid-template-columns:minmax(0,1fr) auto;gap:4px 28px;align-items:start}.order-overview .request-heading h1{grid-column:1;grid-row:1;margin:0;font-size:28px}.order-overview .request-heading .order-reference{grid-column:1;grid-row:2;margin:0}.order-overview .request-heading .view-label{grid-column:2;grid-row:1;text-align:right;margin:0}.order-overview .request-heading .order-status{grid-column:1/-1;margin:8px 0 0}.order-overview .request-heading .status{grid-column:1/-1;margin:0}.order-overview .exploring-note{grid-column:1/-1;margin:12px 0}}@media(max-width:600px){main.order-overview{padding:0 18px}.order-overview .care-services>ul{grid-template-columns:1fr;gap:10px}.order-overview .order-sidebar .care-services{padding:14px}.order-overview .care-services .included-service{padding:13px}}
.order-overview .care-services>ul{grid-template-columns:repeat(auto-fill,minmax(250px,1fr))}.care-services>ul:empty{display:none}.empty-services{font-size:13px;line-height:1.7;max-width:540px;margin:12px 0 18px}.order-overview .service-select{overflow-wrap:anywhere}.order-overview .included-service .service-next{overflow-wrap:anywhere}@media(max-width:600px){.order-overview .care-services>ul{grid-template-columns:1fr}}

.included-service{position:relative}.order-overview .included-service .service-select{padding-right:28px}.service-remove{position:absolute;top:8px;right:8px;background:transparent;color:var(--green);padding:4px 8px;margin:0;font-size:24px;line-height:1}.service-remove:hover{background:var(--soft)}.service-notice{background:var(--soft);padding:10px 14px}.service-notice button{background:transparent;color:var(--green);text-decoration:underline;padding:4px 10px;margin:0}

/* A concise workspace: order facts are available on demand; services stay central. */
.order-overview .request-heading{display:flex;align-items:center;flex-wrap:wrap;gap:10px 18px}
.order-overview .request-heading h1{margin:0;font-size:28px}
.order-overview .request-heading .view-label{margin:0 0 0 auto;font-size:11px;order:3}
.order-overview .request-heading .exploring-note,.order-overview .request-heading .order-status,.order-overview .request-heading .status{display:none}
.order-phase{font-size:12px;color:var(--green);background:var(--soft);border-radius:20px;padding:5px 12px}
.conversation-tab-status{display:inline-block;font-size:11px;font-weight:400;margin-left:8px;color:var(--green)}
.order-overview .order-sidebar .care-services{border:0;padding:0;margin:24px 0}
.order-overview .care-services>ul{display:block;margin:12px 0 16px}
.order-overview .care-services .included-service{display:grid;grid-template-columns:minmax(0,1fr) auto 32px;gap:4px 20px;border:0;border-bottom:1px solid var(--line);border-radius:0;padding:16px 0;align-items:center;background:transparent}
.order-overview .included-service .service-select{grid-column:1;grid-row:1;padding:0}
.order-overview .included-service small{grid-column:1;grid-row:2;font-size:12px}
.order-overview .included-service .service-next{grid-column:1;font-size:12px}
.order-overview .included-service [data-edit-service]{grid-column:2;grid-row:1/5;align-self:center;margin:0;padding:8px 0;font-size:13px;white-space:nowrap}
.order-overview .included-service .service-remove{position:static;grid-column:3;grid-row:1/5;align-self:center;margin:0;padding:7px;background:transparent}
.order-overview .order-details .order-reference{margin-top:16px;font-size:11px}
.order-reassurance{font-size:12px;max-width:650px;line-height:1.7}
@media(max-width:600px){.order-overview .request-heading h1{font-size:24px}.order-overview .request-heading .view-label{display:none}.order-view-tabs{flex-wrap:wrap}.conversation-tab-status{display:block;margin:3px 0 0}.order-overview .care-services .included-service{grid-template-columns:minmax(0,1fr) 32px;gap:4px 10px}.order-overview .included-service [data-edit-service]{grid-column:1;grid-row:auto;justify-self:start;padding:6px 0}.order-overview .included-service .service-remove{grid-column:2;grid-row:1/4}.order-overview .order-sidebar .care-services{padding:0}}

.next-action{display:flex;align-items:center;justify-content:space-between;gap:16px;padding:14px 18px;background:var(--soft);border-radius:6px;margin:0 0 18px}.next-action strong{font-size:13px;color:var(--green)}.next-action p{font-size:13px;margin:4px 0 0;line-height:1.6;white-space:pre-wrap}.next-action button{flex-shrink:0;margin:0;font-size:12px;padding:10px 16px}.next-action-copy{min-width:0;overflow-wrap:anywhere}@media(max-width:600px){.next-action{align-items:flex-start;flex-direction:column}.next-action button{align-self:flex-start}}

.order-toolbar{display:flex;align-items:stretch;gap:18px;margin:18px 0;border-bottom:1px solid var(--line);padding-bottom:14px}.order-overview .order-toolbar .order-view-tabs{flex-shrink:0;align-items:center;margin:0;padding:0;border:0}.order-toolbar .next-action{flex:1;margin:0;padding:10px 14px;gap:12px}.order-toolbar .next-action p{font-size:12px}.order-toolbar .next-action button{padding:9px 12px}@media(max-width:900px){.order-toolbar{flex-direction:column;gap:12px}.order-toolbar .next-action{flex:auto}}
.service-commercial,.order-price{font-size:12px;line-height:1.6;margin:4px 0}.order-overview .included-service .service-commercial{grid-column:1;margin:0}.terms-editor{width:100%;padding:16px;border:1px solid var(--line);background:var(--white);margin-top:12px}.terms-editor label{font-size:12px;margin-top:12px}.terms-editor p{font-size:11px}.terms-editor button{font-size:12px;margin-right:12px}.conversation-tools{display:flex;justify-content:space-between;align-items:center;gap:12px;font-size:12px;padding-bottom:10px;border-bottom:1px solid var(--line)}.conversation-tools button,.interaction-visibility{background:transparent;color:var(--green);text-decoration:underline;font-size:11px;padding:4px 6px;margin:0}.event-heading{display:flex;justify-content:space-between;align-items:baseline;gap:14px}.event-heading small{margin:0}.event.system{background:var(--white);border:1px solid var(--line)}.event[data-hidden-interaction]{border-style:dashed}.conversation .message{overflow-wrap:anywhere}

.service-detail-view .order-price{display:none}

/* Quote summary replaces the overview service status cards. */
.quote-columns,.order-overview .care-services .included-service{display:grid;grid-template-columns:minmax(0,1fr) 130px 140px 160px;gap:4px 18px;align-items:center}
.quote-columns{font-size:11px;color:var(--green);padding:12px 0;border-bottom:1px solid var(--line)}
.order-overview .included-service .service-select{grid-column:1;grid-row:1;padding:0}
.quote-price-status{grid-column:2;grid-row:1;font-size:12px}.quote-amount{grid-column:3;grid-row:1;font-size:14px;text-align:right;font-variant-numeric:tabular-nums}.quote-columns span:nth-child(3){text-align:right}
.order-overview .included-service [data-edit-service]{grid-column:4;grid-row:1;margin:0 30px 0 0;justify-self:end}.order-overview .included-service .service-remove{grid-column:4;grid-row:1;justify-self:end;padding:6px}
.quote-line-note{grid-column:1/4;margin:4px 0 0;font-size:11px;line-height:1.6;color:var(--green)}.quote-totals{margin:16px 0 20px auto;max-width:440px}.quote-totals dl{margin:0}.quote-totals dl>div{display:flex;justify-content:space-between;gap:24px;padding:10px 0;border-bottom:1px solid var(--line);font-size:14px}.quote-totals dd{margin:0;font-weight:600;font-variant-numeric:tabular-nums}.quote-totals p{font-size:11px;line-height:1.7;margin:8px 0}
@media(max-width:700px){.quote-columns{display:none}.order-overview .care-services .included-service{grid-template-columns:minmax(0,1fr) 100px 32px;gap:6px 10px}.order-overview .included-service .service-select{grid-column:1;grid-row:1}.quote-price-status{grid-column:1;grid-row:2}.quote-amount{grid-column:2;grid-row:1}.order-overview .included-service .service-remove{grid-column:3;grid-row:1}.order-overview .included-service [data-edit-service]{grid-column:2/4;grid-row:2;margin:0;justify-self:end}.quote-line-note{grid-column:1/-1;grid-row:3}.quote-totals{max-width:none}}

.quote-columns,.order-overview .care-services .included-service{grid-template-columns:minmax(150px,1fr) 110px 110px minmax(140px,180px) 150px;gap:6px 16px}.quote-schedule{grid-column:4;grid-row:1;font-size:12px;line-height:1.6;overflow-wrap:anywhere}.order-overview .included-service [data-edit-service],.order-overview .included-service .service-remove{grid-column:5}.order-overview .included-service [data-edit-service]{margin-right:36px}.quote-line-note{grid-column:1/5}.quote-columns{font-weight:600;background:var(--soft)}
@media(max-width:900px){.quote-columns,.order-overview .care-services .included-service{grid-template-columns:minmax(0,1fr) 90px 100px 120px;gap:6px 12px}.quote-columns span:nth-child(4){display:none}.quote-schedule{display:none}.order-overview .included-service [data-edit-service],.order-overview .included-service .service-remove{grid-column:4}.quote-line-note{grid-column:1/4}}
@media(max-width:700px){.quote-columns{display:grid}.order-overview .care-services .included-service{grid-template-columns:minmax(0,1fr) 85px 90px;gap:8px 10px}.quote-columns{grid-template-columns:minmax(0,1fr) 85px 90px;gap:8px 10px}.quote-columns span:nth-child(5){display:none}.quote-price-status{grid-column:2;grid-row:1}.quote-amount{grid-column:3;grid-row:1}.order-overview .included-service [data-edit-service]{grid-column:1/3;grid-row:3;justify-self:start;margin:0}.order-overview .included-service .service-remove{grid-column:3;grid-row:3}.quote-line-note{grid-column:1/-1;grid-row:2}}

.quote-grand-total{font-weight:600}.quote-overall-dates{text-align:right}

.quote-empty .quote-columns,.quote-empty .quote-totals{display:none}.order-overview .order-sidebar .quote-empty{padding:24px;background:var(--soft);border:1px solid var(--line);border-radius:6px}.quote-empty .empty-services{margin:8px 0 18px}.quote-empty .service-notice{background:var(--white);border:1px solid var(--line);border-radius:4px;margin:12px 0}.quote-empty>[data-open-service]{margin:0}

/* The document is the quote; exceptions belong beside the line amount. */
.quote-columns,.order-overview .care-services .included-service{grid-template-columns:minmax(150px,1fr) 150px minmax(140px,220px) 150px;gap:6px 18px}.quote-columns span:nth-child(2){text-align:right}.quote-columns span:nth-child(3){text-align:left}.quote-amount{grid-column:2}.quote-amount .quote-price-status{font-size:11px;font-weight:400;margin-top:4px}.quote-schedule{grid-column:3}.order-overview .included-service [data-edit-service],.order-overview .included-service .service-remove{grid-column:4}.quote-line-note{grid-column:1/4}.quote-details{padding:14px 0;margin:0 0 20px;border-top:1px solid var(--line)}.quote-details summary{font-size:12px;color:var(--green);cursor:pointer}.quote-details p{font-size:12px;line-height:1.7;max-width:680px;margin:10px 0}.quote-empty .quote-details{display:none}
@media(max-width:900px){.quote-columns,.order-overview .care-services .included-service{grid-template-columns:minmax(0,1fr) 110px 140px;gap:6px 14px}.quote-columns span:nth-child(3){display:none}.quote-schedule{display:none}.order-overview .included-service [data-edit-service],.order-overview .included-service .service-remove{grid-column:3}.quote-columns span:nth-child(4){display:block}}
@media(max-width:700px){.quote-columns,.order-overview .care-services .included-service{grid-template-columns:minmax(0,1fr) 110px;gap:8px 12px}.quote-columns span:nth-child(4){display:none}.order-overview .included-service [data-edit-service]{grid-column:1;grid-row:3}.order-overview .included-service .service-remove{grid-column:2;grid-row:3}.quote-line-note{grid-column:1/-1;grid-row:2}}

.service-changes{margin-top:24px;padding-top:20px;border-top:1px solid var(--line)}.service-changes h3{font-size:18px}.change-card{padding:16px;margin:14px 0;border:1px solid var(--line);border-radius:6px}.change-card p{font-size:13px;white-space:pre-wrap;line-height:1.7}.change-card small{font-size:11px}.change-form{margin:16px 0;padding:16px;background:var(--soft)}.change-form label{font-size:12px;margin-top:12px}.change-form textarea{min-height:90px}.change-form p{font-size:12px}.change-form button,.service-changes button{font-size:12px;margin-right:12px}

.view-intro{font-size:13px;color:var(--green);margin:8px 0 24px}.schedule-workspace,.payments-workspace{margin:22px 0}.schedule-workspace h2,.payments-workspace h2{font-size:22px}.schedule-entry{display:flex;justify-content:space-between;align-items:center;gap:20px;border-bottom:1px solid var(--line);padding:20px 0}.schedule-entry small{font-size:12px;color:var(--green)}.schedule-entry h3{font-size:18px;margin:6px 0}.schedule-entry p{font-size:13px;margin:0}.workspace-empty{border:1px solid var(--line);background:var(--soft);border-radius:6px;padding:24px;margin:18px 0}.workspace-empty h3{font-size:18px;margin:0 0 10px}.workspace-empty p{font-size:13px;line-height:1.8;max-width:680px}.workspace-empty button{font-size:12px;margin-top:12px}.payment-overview{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:16px}.payment-overview>div{padding:20px;border:1px solid var(--line);border-radius:6px;display:flex;flex-direction:column;gap:12px}.payment-overview small{font-size:12px;color:var(--green)}.payment-overview strong{font:600 22px var(--heading)}.payment-overview span,.view-footnote{font-size:11px;line-height:1.7}.unscheduled-services{padding:16px 0;border-bottom:1px solid var(--line);font-size:13px}.unscheduled-services li{display:flex;align-items:center;justify-content:space-between;gap:20px;padding:8px 0}.view-footnote{margin:18px 0}.order-toolbar .order-view-tabs{gap:6px}.order-toolbar .order-view-tabs button{padding:10px 16px}@media(max-width:1100px){.order-toolbar{flex-direction:column}}@media(max-width:700px){.payment-overview{grid-template-columns:1fr}.schedule-entry{align-items:flex-start;flex-direction:column}}

.service-assumptions{margin:24px 0;border-top:1px solid var(--line);padding-top:20px}.service-assumptions h3{font-size:18px}.assumptions-intro{font-size:12px}.needed-details{background:var(--soft);padding:16px;margin:16px 0;border-radius:6px;font-size:12px}.needed-details li{padding:4px 0}.needed-details li span{display:block;font-size:11px}.needed-details p{font-size:11px;line-height:1.7}.assumption-row{display:flex;flex-wrap:wrap;justify-content:space-between;gap:12px;padding:16px 0;border-bottom:1px solid var(--line)}.assumption-row strong,.assumption-row p{font-size:13px}.assumption-row small{font-size:11px;line-height:1.7;color:var(--green)}.fact-actions button{background:transparent;color:var(--green);text-decoration:underline;padding:4px 8px;font-size:12px;margin:0}.fact-editor{flex-basis:100%}.fact-editor:empty{display:none}.fact-form{background:var(--soft);padding:16px}.fact-form label{font-size:12px;margin:12px 0}.fact-form p{font-size:11px}.fact-form button{font-size:12px;margin-right:10px}.fact-pending{padding:8px;background:var(--soft)}

.fact-choices{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:8px;margin:12px 0}.fact-choices label{display:flex;align-items:center;gap:10px;padding:12px;border:1px solid var(--line);background:var(--white);margin:0;cursor:pointer}.fact-choices input{width:auto;flex-shrink:0}.fact-choices label:has(input:checked){border-color:var(--green);background:var(--soft)}.fact-form button:disabled{opacity:.45;cursor:not-allowed}@media(max-width:600px){.fact-choices{grid-template-columns:1fr}}
.fact-choices label{min-width:0;align-items:flex-start}.fact-choices input[type=radio],.fact-choices input[type=checkbox]{width:18px;height:18px;min-width:18px;flex:0 0 18px;padding:0;margin:1px 0 0;accent-color:var(--green)}.fact-choices span{min-width:0;line-height:1.6}

.fact-filters{display:flex;gap:8px;margin:20px 0 14px}.fact-filters button{margin:0;padding:9px 14px;font-size:12px;border:1px solid var(--line);background:var(--white);color:var(--green)}.fact-filters button[aria-pressed=true]{background:var(--green);color:var(--white);border-color:var(--green)}.assumption-list .fact-unsettled{border-left:4px solid var(--green);background:var(--soft);border-radius:4px;margin:10px 0;padding:16px}.assumption-list .fact-settled{padding:16px}.fact-attention{display:block;font-size:11px;font-weight:600;color:var(--green);margin-bottom:10px}.facts-settled-message{padding:16px;background:var(--soft);font-size:13px}.assumption-row[hidden]{display:none!important}
/* Service detail: one summary, one editable list, no repeated answer block. */
.service-detail-view .care-services{padding:18px}.service-detail-view .care-services>ul{padding:0;margin:14px 0 20px}.service-detail-view .included-service{padding:16px 44px 12px 16px;background:var(--white);border:1px solid var(--line)}.service-summary-grid{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:18px}.summary-label{font-size:11px;color:var(--green)}.service-summary-grid p{font-size:13px;line-height:1.6;margin:5px 0}.service-summary-grid .service-edit{font-size:11px;margin:4px 0}.service-summary-grid .service-next{font-size:11px}.service-detail-view .included-service>[data-edit-service]{font-size:11px;margin:10px 0 0}.service-assumptions{margin:16px 0;padding-top:16px}.service-assumptions h3{margin:0 0 12px}.fact-filters{margin:12px 0;flex-wrap:wrap}.fact-table-heading,.assumption-list .assumption-row{display:grid;grid-template-columns:minmax(150px,1fr) minmax(140px,1.1fr) 135px 120px;gap:8px 14px;align-items:start}.fact-table-heading{font-size:11px;color:var(--green);padding:10px 12px;border-bottom:1px solid var(--line)}.assumption-list .fact-unsettled,.assumption-list .fact-settled{padding:12px;margin:0;border-radius:0;border-bottom:1px solid var(--line);border-left:3px solid transparent;background:var(--white)}.assumption-list .fact-unsettled{border-left-color:var(--green)}.fact-label{grid-column:1;font-size:12px!important;line-height:1.6}.fact-value{grid-column:2;overflow-wrap:anywhere}.fact-value p{margin:0;font-size:12px;line-height:1.6}.fact-value small{display:block;margin-top:5px}.assumption-row .fact-attention{grid-column:3;font-size:10px;margin:0;padding:4px 7px;background:var(--soft);border-radius:4px;line-height:1.5}.fact-actions{grid-column:4;display:flex;flex-wrap:wrap;gap:6px;justify-content:flex-end}.fact-actions button{padding:2px 0;font-size:11px}.fact-provenance{grid-column:2/-1;font-size:11px;line-height:1.7}.fact-provenance summary{cursor:pointer;color:var(--green)}.fact-provenance p{font-size:11px!important;margin:8px 0!important}.fact-editor{grid-column:1/-1}.verification-help{font-size:11px;line-height:1.8;padding:14px 0}.verification-help summary{cursor:pointer}.service-changes{padding-top:16px;margin-top:12px}.service-changes>summary{font:600 17px var(--heading);cursor:pointer;margin-bottom:12px}
@media(max-width:700px){.service-summary-grid{grid-template-columns:1fr;gap:12px}.fact-table-heading{display:none}.assumption-list .assumption-row{grid-template-columns:1fr auto}.fact-label{grid-column:1}.fact-value{grid-column:1;grid-row:2}.assumption-row .fact-attention{grid-column:2;grid-row:1}.fact-actions{grid-column:2;grid-row:2}.fact-provenance{grid-column:1/-1}}

/* Human help stays visible across workspace views. */

.service-detail-view .care-services{position:relative}.service-detail-view .care-services>h2{padding-right:170px}.service-detail-view .care-services>.service-remove-labelled{position:absolute;top:14px;right:18px;display:flex;align-items:center;gap:6px;font-size:14px;line-height:1.5;padding:6px 8px}.service-remove-labelled span{font-size:12px;text-decoration:underline}.service-remove-labelled svg{width:16px;height:16px}


/* One service panel owns its title, progress map, commercial summary and facts. */
.service-detail-view service-journey.embedded-process{max-width:none;margin:14px 0 18px;padding:0}.embedded-process .service-map{padding:0;border:0;border-radius:0;background:transparent}.embedded-process .service-map-title,.embedded-process .service-map-current{display:none}.embedded-process .service-map ol{margin-top:0}.embedded-process .service-map-heading{justify-content:flex-start}.service-detail-view .service-back{margin-bottom:20px}.service-detail-view .care-services{margin-top:0}

/* Preview: vertical answer trail alongside the current service controls. */
main.service-detail-view{max-width:1140px}.service-details-layout{display:grid;grid-template-columns:230px minmax(0,1fr);gap:28px;border-top:1px solid var(--line);margin-top:20px;padding-top:20px}.service-details-layout .service-assumptions{margin:0;padding:0;border:0}.service-decision-trail h3{font-size:15px;margin:0 0 16px}.service-decision-trail ol{list-style:none;margin:0;padding:0}.service-decision-trail li{position:relative;margin:0;padding:0 0 10px}.service-decision-trail li:not(:last-child)::after{content:'';position:absolute;left:13px;top:28px;bottom:0;width:1px;background:var(--line)}.service-decision-trail button{display:flex;align-items:flex-start;gap:12px;width:100%;margin:0;padding:5px 0 12px;background:transparent;color:var(--green);text-align:left;font-size:12px}.trail-marker{display:flex;align-items:center;justify-content:center;width:26px;height:26px;flex:0 0 26px;border:1px solid var(--line);border-radius:50%;background:var(--white);font-size:17px}.service-decision-trail strong{display:block;font-weight:500;line-height:1.5}.service-decision-trail small{display:block;color:var(--ink);font-size:11px;line-height:1.6;margin-top:4px}.service-decision-trail button[aria-current=true] .trail-marker{border-color:var(--green);background:var(--soft)}.service-details-layout .fact-table-heading,.service-details-layout .assumption-row{grid-template-columns:minmax(100px,1fr) minmax(100px,1.1fr) 110px 60px;gap:8px 10px}@media(max-width:850px){.service-details-layout{grid-template-columns:1fr}.service-decision-trail{display:none}}
.service-decision-trail{display:block;font-family:var(--body)}.service-decision-trail ol{display:block}.service-decision-trail li{display:block}.service-decision-trail button{font-family:var(--body)}

/* Status colours consume the canonical appearance palette; labels retain meaning. */
.assumption-row .fact-attention[data-tone=warning]{background:var(--accanto-palette-3fd4e05297db);color:var(--accanto-palette-2f507a71255e)}.assumption-row .fact-attention[data-tone=error]{background:var(--entry-emergency);color:var(--white)}.assumption-row .fact-attention[data-tone=success]{background:var(--soft);color:var(--green)}

/* Editing belongs to the value; history remains optional supporting detail. */
.fact-table-heading,.assumption-list .assumption-row,.service-details-layout .fact-table-heading,.service-details-layout .assumption-row{grid-template-columns:minmax(130px,1fr) minmax(170px,1.25fr) 125px}.fact-value .fact-change{display:inline;padding:2px 0;margin:0 0 0 10px;background:transparent;color:var(--green);text-decoration:underline;font-size:12px}.fact-actions{grid-column:3;justify-content:flex-start}.fact-actions:empty{display:none}.fact-provenance{grid-column:2/-1;font-size:12px;line-height:1.8}.fact-provenance p{font-size:12px!important;line-height:1.8;margin:12px 0!important}.fact-provenance[open]{padding:10px 14px;background:var(--soft);border-radius:4px}@media(max-width:700px){.service-details-layout .assumption-row,.assumption-list .assumption-row{grid-template-columns:1fr auto}.fact-value{grid-column:1/-1}.fact-provenance{grid-column:1/-1}}
.assumption-row[tabindex]{cursor:pointer;transition:background-color .12s}.assumption-list .assumption-row[tabindex]:hover,.assumption-list .assumption-row[tabindex]:focus-visible{background:var(--soft)}.assumption-row[tabindex]:focus-visible{outline:2px solid var(--green);outline-offset:-2px}.fact-provenance{cursor:auto}
.conversation-change summary{cursor:pointer;font-size:13px;line-height:1.6}.conversation-change p{font-size:13px;line-height:1.7}.conversation-change{margin-top:8px}
/* Compact enquiry review; inherits the shared workspace appearance. */
dialog[aria-label="Review your enquiry"]{width:min(38rem,calc(100vw - 2rem));max-height:85vh;overflow:auto;padding:1.5rem;border-radius:1rem;}
dialog[aria-label="Review your enquiry"] form{display:grid;gap:1rem;}
dialog[aria-label="Review your enquiry"] label{display:grid;gap:.35rem;}
dialog[aria-label="Review your enquiry"] input{width:100%;box-sizing:border-box;}
dialog[aria-label="Review your enquiry"]{color:var(--ink);background:var(--white);border:1px solid var(--line);margin:auto;}

.enquiry-review{max-width:48rem;margin:0 auto;padding:0;border:0;}
.enquiry-review form{display:grid;gap:1rem;}
.enquiry-review label{display:grid;gap:.35rem;}
.enquiry-review input{box-sizing:border-box;}
.enquiry-review .callback-options{display:flex;flex-wrap:wrap;gap:.75rem;}.enquiry-review .callback-options label{display:flex;align-items:center;gap:.5rem;border:1px solid var(--line);border-radius:.75rem;padding:.75rem;margin:0;}.enquiry-review input[type=radio]{width:auto;margin:0;}.enquiry-review fieldset{border:0;padding:0;margin:0;}
.enquiry-review input[type=checkbox]{width:auto;margin:0;}.enquiry-review label[hidden]{display:none;}
/* Review is a compact handoff, with related contact fields sharing a row. */
.enquiry-review{max-width:64rem;}
.enquiry-review h2{margin:0 0 .5rem;}
.enquiry-review>p{margin:.5rem 0 1rem;}
.enquiry-review>ul{display:flex;flex-wrap:wrap;gap:.5rem 1.25rem;list-style:none;padding:0;margin:.5rem 0 1.25rem;}
.enquiry-review>ul button{margin:0;}
.enquiry-review form{grid-template-columns:repeat(2,minmax(0,1fr));gap:1rem 1.25rem;}
.enquiry-review form>label:first-child,.enquiry-review fieldset,.enquiry-review form>details,.enquiry-review [data-review-missing],.enquiry-review [data-review-feedback]{grid-column:1/-1;}
.enquiry-review label{margin:0;}
.enquiry-review textarea{min-height:5rem;resize:vertical;}
.enquiry-review input{padding:.7rem .85rem;}
.enquiry-review .callback-options{margin-top:.5rem;}
.enquiry-review .callback-options label{padding:.65rem .9rem;}
.enquiry-review [data-phone-advice]:empty,.enquiry-review [data-review-missing]:empty,.enquiry-review [data-review-feedback]:empty{display:none;}
.enquiry-review form>button{margin-top:0;justify-self:start;}
@media(max-width:640px){.enquiry-review form{grid-template-columns:1fr;}.enquiry-review form>*{grid-column:1;}}
.sending-spinner{display:inline-block;width:1em;height:1em;border:2px solid currentColor;border-right-color:transparent;border-radius:50%;vertical-align:middle;margin-right:.5em;animation:enquiry-spin .8s linear infinite;}@keyframes enquiry-spin{to{transform:rotate(360deg)}}@media(prefers-reduced-motion:reduce){.sending-spinner{animation:none;}}
.contact-confirmation{padding:1.5rem 0;max-width:48rem;}.contact-confirmation>p{margin:.75rem 0 1.5rem;}.confirmation-actions{display:flex;flex-wrap:wrap;align-items:center;gap:.75rem;}.confirmation-actions button{margin:0;}.confirmation-actions .confirmation-secondary{background:transparent;color:var(--green);border:1px solid var(--line);}.confirmation-demo{display:block;margin-top:1.5rem;}